Privacy Policy

Jara Mama Groceries Ireland Ltd respects your privacy. This policy explains what personal data we collect, why, and your rights under the GDPR and the Data Protection Act 2018.

What we collect

• Account and order data: name, email, phone, delivery and billing addresses, order history.
• Payment data: processed by our payment providers; we never store full card numbers.
• Messages: anything you send us through the contact form, chat, email or phone.
• Usage data: pages visited, device and browser information, collected through cookies and similar technologies.

Why we use it

• To process and deliver your orders and to send order updates (contract).
• To answer your questions and handle returns (contract / legitimate interest).
• To keep the website secure and prevent fraud (legitimate interest).
• To send offers and news, only if you opt in (consent — you can unsubscribe at any time).

Sharing

We share data only with the partners needed to run the service: payment processors, delivery couriers, our hosting and email providers, and authorities where the law requires. We never sell your data.

Retention

Order records are kept for 7 years for tax purposes. Account data is kept while your account is active; messages are kept for 2 years.

Your rights

You can access, correct, download or delete your data, object to or restrict processing, and withdraw consent at any time. Email privacy@jaramama.ie. You can also complain to the Data Protection Commission (dataprotection.ie).

Cookies

We use essential cookies to run the shop (cart, login) and optional analytics cookies to understand how the site is used. You can manage optional cookies in your browser.